/* Kestrel & Co. — demo store replica for Reallytics Concierge */
:root{
  --ink:#141012;--ink-2:#3d3437;--muted:#7a7073;--line:#ebe6e7;--soft:#f6f4f3;--stone:#efebe7;--white:#fff;
  --sale:#b3122e;--ok:#1f7a4d;--warn:#a86b00;
  --red:#e0101c;--grad:linear-gradient(110deg,#fc1414 0%,#d10f24 38%,#9e0c26 70%,#5c0818 100%);
  --wash:radial-gradient(600px 300px at 100% 0%,rgba(252,20,20,.10),transparent 62%),radial-gradient(500px 300px at 0% 100%,rgba(158,12,38,.08),transparent 62%);
  --r:14px;--ease:cubic-bezier(.2,.7,.2,1);
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{font-family:'Plus Jakarta Sans',system-ui,sans-serif;color:var(--ink-2);background:#fff;font-size:15px;line-height:1.55}
a{color:inherit;text-decoration:none}
button{font:inherit;cursor:pointer;border:0;background:none;color:inherit}
img{display:block;max-width:100%}
input,select,textarea{font:inherit;color:var(--ink)}
.wrap{max-width:1320px;margin:0 auto;padding:0 28px}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}

/* demo bar */
.demobar{background:var(--ink);color:#d9d0d2;font-size:.8rem}
.demobar .wrap{display:flex;gap:16px;align-items:center;justify-content:space-between;min-height:38px;flex-wrap:wrap;padding-top:6px;padding-bottom:6px}
.demobar b{color:#fff;font-weight:600}
.demobar a{color:#fff;text-decoration:underline;text-underline-offset:3px}
.demobar .dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#ff4d4d;margin-right:8px;box-shadow:0 0 0 4px rgba(255,77,77,.18)}

/* header */
.shdr{position:sticky;top:0;z-index:40;background:rgba(255,255,255,.96);backdrop-filter:blur(12px);border-bottom:1px solid var(--line)}
.shdr .wrap{display:flex;align-items:center;gap:26px;height:70px}
.brand{font-weight:800;font-size:1.25rem;letter-spacing:-.02em;color:var(--ink);white-space:nowrap}
.brand span{font-weight:400;color:var(--muted)}
.snav{display:flex;gap:22px;font-size:.92rem;font-weight:500}
.snav a{padding:6px 0;border-bottom:2px solid transparent}
.snav a:hover,.snav a.on{border-color:var(--ink);color:var(--ink)}
.ssearch{flex:1;max-width:380px;margin-left:auto;position:relative}
.ssearch input{width:100%;height:42px;border:1px solid var(--line);border-radius:30px;padding:0 16px 0 40px;background:var(--soft);outline:0}
.ssearch input:focus{border-color:var(--ink);background:#fff}
.ssearch svg{position:absolute;left:14px;top:12px;width:18px;height:18px;color:var(--muted)}
.sicons{display:flex;gap:6px;align-items:center}
.sicons a,.sicons button{position:relative;display:flex;align-items:center;gap:6px;padding:9px 10px;border-radius:10px;font-size:.88rem;font-weight:500}
.sicons a:hover,.sicons button:hover{background:var(--soft)}
.sicons svg{width:20px;height:20px}
.badge{position:absolute;top:2px;right:0;min-width:18px;height:18px;border-radius:9px;background:var(--ink);color:#fff;font-size:.68rem;font-weight:700;display:grid;place-items:center;padding:0 5px}
.badge.bump{animation:bump .5s var(--ease)}
@keyframes bump{40%{transform:scale(1.35)}}
.burger-s{display:none}

/* promo strip */
.promo{background:var(--stone);font-size:.84rem;text-align:center;padding:9px 16px;color:var(--ink)}

/* hero */
.shero{position:relative;min-height:520px;display:flex;align-items:flex-end;color:#fff;overflow:hidden}
.shero img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.shero::after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(20,16,18,.72) 0%,rgba(20,16,18,.25) 60%,transparent)}
.shero .wrap{position:relative;z-index:2;padding-bottom:64px;width:100%}
.shero small{letter-spacing:.2em;text-transform:uppercase;font-size:.75rem;font-weight:700;opacity:.85}
.shero h1{font-size:clamp(2.4rem,5vw,4.4rem);font-weight:500;line-height:1.04;letter-spacing:-.03em;margin:14px 0 18px;max-width:640px}
.shero p{max-width:480px;font-size:1.05rem;opacity:.9;margin-bottom:26px}
.btn{display:inline-flex;align-items:center;gap:10px;height:48px;padding:0 24px;border-radius:30px;font-weight:600;font-size:.92rem;transition:.25s var(--ease)}
.btn-ink{background:var(--ink);color:#fff}.btn-ink:hover{background:#000}
.btn-white{background:#fff;color:var(--ink)}.btn-white:hover{background:var(--stone)}
.btn-line{border:1.5px solid var(--ink);color:var(--ink)}.btn-line:hover{background:var(--ink);color:#fff}
.btn-block{width:100%;justify-content:center}
.btn[disabled]{opacity:.4;pointer-events:none}

/* categories */
.cats{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin:36px 0 10px}
.cat{position:relative;border-radius:var(--r);overflow:hidden;aspect-ratio:4/5;background:var(--soft)}
.cat img{width:100%;height:100%;object-fit:cover;transition:transform .8s var(--ease)}
.cat:hover img{transform:scale(1.05)}
.cat span{position:absolute;left:12px;bottom:12px;background:#fff;color:var(--ink);font-weight:600;font-size:.85rem;padding:7px 14px;border-radius:20px}

/* section heads */
.shead{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin:64px 0 22px;flex-wrap:wrap}
.shead h2{font-size:clamp(1.6rem,2.6vw,2.2rem);font-weight:600;color:var(--ink);letter-spacing:-.02em}
.shead p{color:var(--muted)}

/* filters */
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.chip{height:36px;padding:0 15px;border-radius:20px;border:1px solid var(--line);font-size:.85rem;font-weight:500;background:#fff}
.chip:hover{border-color:var(--ink)}
.chip.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.sort{height:36px;border:1px solid var(--line);border-radius:20px;padding:0 12px;background:#fff}

/* product grid */
.pgrid{display:grid;grid-template-columns:repeat(4,1fr);gap:28px 20px}
.pcard{position:relative;display:block}
.pcard .pimg{position:relative;aspect-ratio:4/5;border-radius:var(--r);overflow:hidden;background:var(--soft)}
.pcard .pimg img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;transition:opacity .5s,transform .8s var(--ease)}
.pcard .pimg img+img{opacity:0}
.pcard:hover .pimg img+img{opacity:1}
.pcard:hover .pimg img{transform:scale(1.03)}
.pcard .tag{position:absolute;left:10px;top:10px;z-index:2;background:#fff;color:var(--sale);font-size:.72rem;font-weight:700;padding:4px 10px;border-radius:20px}
.pcard .quick{position:absolute;left:10px;right:10px;bottom:10px;z-index:2;opacity:0;transform:translateY(8px);transition:.3s var(--ease)}
.pcard:hover .quick{opacity:1;transform:none}
.pcard h3{font-size:.95rem;font-weight:600;color:var(--ink);margin:12px 0 2px}
.pcard .meta{font-size:.8rem;color:var(--muted)}
.price{display:flex;gap:8px;align-items:baseline;margin-top:4px;font-weight:600;color:var(--ink)}
.price s{color:var(--muted);font-weight:400;font-size:.88em}
.price .now{color:var(--sale)}
.stars{color:var(--ink);letter-spacing:1px;font-size:.78rem}
.stars em{font-style:normal;color:var(--muted);letter-spacing:0;margin-left:4px}
.pcard.flash .pimg{box-shadow:0 0 0 3px var(--ink)}

/* value strip */
.values{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:70px 0 0;padding:28px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.values div{display:flex;gap:12px;align-items:flex-start;font-size:.88rem}
.values b{display:block;color:var(--ink)}
.values svg{flex:none;width:26px;height:26px;color:var(--ink)}

/* views */
.view{display:none}.view.on{display:block;animation:fade .45s var(--ease)}
@keyframes fade{from{opacity:0;transform:translateY(8px)}}
.crumbs{font-size:.82rem;color:var(--muted);margin:26px 0 18px}
.crumbs a:hover{color:var(--ink)}

/* product page */
.pdp{display:grid;grid-template-columns:1.15fr 1fr;gap:56px;align-items:start;padding-bottom:60px}
.gallery{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.gallery img{width:100%;aspect-ratio:4/5;object-fit:cover;border-radius:var(--r);background:var(--soft)}
.pinfo{position:sticky;top:96px}
.pinfo h1{font-size:2rem;font-weight:600;color:var(--ink);letter-spacing:-.02em;line-height:1.15;margin:8px 0 8px}
.pinfo .price{font-size:1.3rem;margin:10px 0 16px}
.pinfo .desc{margin-bottom:20px}
.opt{margin:18px 0}
.opt label{display:flex;justify-content:space-between;font-size:.82rem;font-weight:600;color:var(--ink);margin-bottom:8px}
.opt label button{font-weight:500;text-decoration:underline;color:var(--muted)}
.swatches{display:flex;gap:8px;flex-wrap:wrap}
.sw{min-width:48px;height:42px;padding:0 14px;border:1px solid var(--line);border-radius:10px;font-size:.86rem;font-weight:500;background:#fff}
.sw:hover{border-color:var(--ink)}
.sw.on{border-color:var(--ink);box-shadow:inset 0 0 0 1px var(--ink);color:var(--ink)}
.qty{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:30px;height:48px}
.qty button{width:42px;height:100%;font-size:1.1rem}
.qty span{min-width:28px;text-align:center;font-weight:600}
.buyrow{display:flex;gap:10px;margin:22px 0}
.buyrow .btn{flex:1;justify-content:center}
.stock{font-size:.85rem;display:flex;align-items:center;gap:8px}
.stock::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--ok)}
.stock.low::before{background:var(--warn)}
.acc{border-top:1px solid var(--line)}
.acc details{border-bottom:1px solid var(--line)}
.acc summary{list-style:none;display:flex;justify-content:space-between;padding:16px 0;font-weight:600;color:var(--ink);cursor:pointer}
.acc summary::after{content:"+";font-weight:400}
.acc details[open] summary::after{content:"−"}
.acc .body{padding:0 0 18px;font-size:.9rem}
.acc table{width:100%;border-collapse:collapse;font-size:.85rem}
.acc th,.acc td{padding:8px 6px;border-bottom:1px solid var(--line);text-align:left}
.acc th{font-size:.72rem;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
.acc tr.hl td{background:#fff3c4;font-weight:600;color:var(--ink)}
.hl-pulse{animation:hl 2.4s var(--ease)}
@keyframes hl{0%,60%{background:#fff3c4;box-shadow:0 0 0 6px #fff3c4}100%{background:transparent;box-shadow:none}}
.asksarah{display:flex;gap:12px;align-items:center;background:var(--wash),var(--soft);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;margin-top:18px;font-size:.88rem}
.asksarah b{color:var(--ink)}
.asksarah button{margin-left:auto;font-weight:600;text-decoration:underline;white-space:nowrap}

/* drawer + overlay */
.ovl{position:fixed;inset:0;background:rgba(20,16,18,.35);z-index:60;opacity:0;pointer-events:none;transition:.3s}
.ovl.on{opacity:1;pointer-events:auto}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(440px,100vw);background:#fff;z-index:61;transform:translateX(100%);transition:transform .4s var(--ease);display:flex;flex-direction:column}
.drawer.on{transform:none}
.drawer header{display:flex;justify-content:space-between;align-items:center;padding:22px 24px;border-bottom:1px solid var(--line)}
.drawer header h3{font-size:1.1rem;color:var(--ink)}
.drawer .items{flex:1;overflow:auto;padding:10px 24px}
.drawer footer{padding:20px 24px;border-top:1px solid var(--line);background:var(--soft)}
.ci{display:grid;grid-template-columns:76px 1fr auto;gap:14px;padding:14px 0;border-bottom:1px solid var(--line);align-items:start}
.ci img{width:76px;aspect-ratio:4/5;object-fit:cover;border-radius:10px}
.ci b{color:var(--ink);font-size:.9rem;display:block}
.ci small{color:var(--muted);font-size:.8rem}
.ci .rm{font-size:.78rem;text-decoration:underline;color:var(--muted);margin-top:6px}
.ci.new{animation:hl 2s var(--ease)}
.tot{display:flex;justify-content:space-between;margin:4px 0;font-size:.9rem}
.tot.big{font-weight:700;color:var(--ink);font-size:1.05rem;margin:10px 0 14px}
.empty{text-align:center;color:var(--muted);padding:60px 10px}
.x{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;font-size:1.3rem}
.x:hover{background:var(--soft)}

/* account pages (track, returns, checkout) */
.page2{display:grid;grid-template-columns:1fr 380px;gap:40px;align-items:start;padding:10px 0 70px}
.page2 h1{font-size:2rem;color:var(--ink);font-weight:600;letter-spacing:-.02em;margin-bottom:6px}
.panel{border:1px solid var(--line);border-radius:var(--r);padding:24px;background:#fff}
.panel.soft{background:var(--soft)}
.panel h3{font-size:1rem;color:var(--ink);margin-bottom:12px}
.form{display:grid;gap:12px}
.form .row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.field label{display:block;font-size:.78rem;font-weight:600;color:var(--ink);margin-bottom:5px}
.field input,.field select,.field textarea{width:100%;height:46px;border:1px solid var(--line);border-radius:10px;padding:0 14px;background:#fff;outline:0}
.field textarea{height:90px;padding:12px 14px}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--ink)}
.or{text-align:center;font-size:.8rem;color:var(--muted)}
.note{font-size:.8rem;color:var(--muted)}
.err{color:var(--sale);font-size:.86rem}
.status{display:inline-flex;align-items:center;gap:7px;font-size:.78rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:6px 12px;border-radius:20px;background:var(--soft);color:var(--ink)}
.status.ok{background:#e4f3eb;color:var(--ok)}.status.warn{background:#fdf1dc;color:var(--warn)}.status.bad{background:#fbe3e6;color:var(--sale)}
.ordercard{margin-top:24px}
.ohead{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:flex-start;margin-bottom:22px}
.ohead h2{font-size:1.35rem;color:var(--ink)}
.stepper{display:grid;grid-template-columns:repeat(4,1fr);margin:6px 0 26px;position:relative}
.stepper div{position:relative;text-align:center;font-size:.8rem;color:var(--muted);padding-top:30px}
.stepper div::before{content:"";position:absolute;top:8px;left:50%;width:16px;height:16px;margin-left:-8px;border-radius:50%;background:#fff;border:2px solid var(--line);z-index:2}
.stepper div::after{content:"";position:absolute;top:15px;left:-50%;width:100%;height:2px;background:var(--line)}
.stepper div:first-child::after{display:none}
.stepper div.done{color:var(--ink);font-weight:600}
.stepper div.done::before{background:var(--ink);border-color:var(--ink)}
.stepper div.done::after{background:var(--ink)}
.stepper div.cur::before{box-shadow:0 0 0 6px rgba(20,16,18,.12)}
.tl{list-style:none;border-left:2px solid var(--line);margin-left:6px}
.tl li{position:relative;padding:0 0 18px 22px;font-size:.88rem}
.tl li::before{content:"";position:absolute;left:-7px;top:5px;width:12px;height:12px;border-radius:50%;background:#fff;border:2px solid var(--ink)}
.tl li:first-child::before{background:var(--ink)}
.tl b{color:var(--ink)}
.tl small{display:block;color:var(--muted)}
.oitems{display:grid;gap:12px}
.oi{display:grid;grid-template-columns:64px 1fr auto;gap:14px;align-items:center}
.oi img{width:64px;aspect-ratio:4/5;object-fit:cover;border-radius:8px}
.oi b{color:var(--ink);font-size:.9rem}
.oi small{display:block;color:var(--muted);font-size:.8rem}
.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 18px;font-size:.88rem}
.kv dt{color:var(--muted)}.kv dd{color:var(--ink);font-weight:500}
.pay{display:flex;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line);font-size:.86rem}
.pay:last-child{border:0}
.retcard{border:1px solid var(--line);border-radius:12px;padding:16px;margin-top:12px}
.retcard.new{animation:hl 2.6s var(--ease)}
.retlist .rr{display:flex;justify-content:space-between;gap:10px;padding:12px 0;border-bottom:1px solid var(--line);font-size:.88rem}
.radio{display:flex;gap:12px;align-items:center;border:1px solid var(--line);border-radius:12px;padding:14px 16px;cursor:pointer}
.radio input{accent-color:var(--ink);width:18px;height:18px}
.radio.on{border-color:var(--ink)}
.done-hero{text-align:center;padding:60px 20px}
.done-hero .tick{width:72px;height:72px;border-radius:50%;background:var(--ink);color:#fff;display:grid;place-items:center;margin:0 auto 18px;font-size:2rem}
.done-hero h1{font-size:2rem;color:var(--ink)}
.handoff{background:var(--ink);color:#fff;border-radius:var(--r);padding:22px}
.handoff b{color:#fff}

/* footer */
.sfoot{background:var(--soft);margin-top:40px;padding:56px 0 28px;font-size:.88rem}
.sfoot .cols{display:grid;grid-template-columns:1.4fr repeat(3,1fr);gap:30px}
.sfoot h5{color:var(--ink);font-size:.82rem;letter-spacing:.12em;text-transform:uppercase;margin-bottom:12px}
.sfoot a{display:block;color:var(--muted);margin:6px 0}.sfoot a:hover{color:var(--ink)}
.sfoot .legal{margin-top:36px;padding-top:18px;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;color:var(--muted);font-size:.8rem}

/* toast */
.toast{position:fixed;left:50%;bottom:28px;z-index:90;transform:translate(-50%,20px);background:var(--ink);color:#fff;padding:12px 20px;border-radius:30px;font-size:.88rem;opacity:0;transition:.35s var(--ease);pointer-events:none}
.toast.on{opacity:1;transform:translate(-50%,0)}

/* ===================== Sarah — Reallytics Concierge panel ===================== */
.sarah-fab{position:fixed;right:24px;bottom:24px;z-index:70;display:flex;align-items:center;gap:12px;height:62px;padding:0 22px 0 8px;border-radius:40px;background:var(--ink);color:#fff;box-shadow:0 18px 40px -14px rgba(20,16,18,.55);transition:.3s var(--ease)}
.sarah-fab:hover{transform:translateY(-2px)}
.sarah-fab .av{width:46px;height:46px;border-radius:50%;background:var(--grad);display:grid;place-items:center;position:relative}
.sarah-fab .av::after{content:"";position:absolute;inset:-5px;border-radius:50%;border:2px solid rgba(252,20,20,.5);animation:ring 2.2s infinite}
@keyframes ring{0%{transform:scale(.85);opacity:1}100%{transform:scale(1.25);opacity:0}}
.sarah-fab b{display:block;font-size:.95rem}
.sarah-fab small{display:block;font-size:.72rem;color:#cfc6c8}
.sarah-fab.hide{opacity:0;pointer-events:none;transform:translateY(20px)}

.sarah{position:fixed;right:20px;bottom:20px;top:20px;width:min(420px,calc(100vw - 40px));z-index:80;background:#fff;border-radius:22px;box-shadow:0 40px 90px -30px rgba(20,16,18,.6);display:flex;flex-direction:column;overflow:hidden;transform:translateX(calc(100% + 40px));transition:transform .5s var(--ease)}
.sarah.on{transform:none}
.sh{position:relative;background:radial-gradient(500px 260px at 100% 0%,rgba(252,20,20,.35),transparent 60%),radial-gradient(400px 260px at 0% 100%,rgba(158,12,38,.35),transparent 62%),var(--ink);color:#fff;padding:18px 18px 16px}
.sh .top{display:flex;align-items:center;gap:12px}
.sh .av{width:42px;height:42px;border-radius:50%;background:var(--grad);display:grid;place-items:center;flex:none}
.sh b{font-size:1rem}
.sh small{display:block;color:#cfc6c8;font-size:.75rem}
.sh .x{color:#fff;margin-left:auto}
.sh .x:hover{background:rgba(255,255,255,.12)}
.orb{display:flex;align-items:center;justify-content:center;gap:4px;height:46px;margin-top:12px}
.orb i{width:4px;height:8px;border-radius:3px;background:#fff;opacity:.5;transition:height .12s}
.sarah.speaking .orb i{opacity:1;animation:wave 1s ease-in-out infinite}
.sarah.listening .orb i{opacity:1;background:#ff6b6b;animation:wave .7s ease-in-out infinite}
.orb i:nth-child(2n){animation-delay:.15s}.orb i:nth-child(3n){animation-delay:.3s}.orb i:nth-child(5n){animation-delay:.45s}
@keyframes wave{0%,100%{height:8px}50%{height:34px}}
.sh .state{text-align:center;font-size:.75rem;color:#cfc6c8;margin-top:6px;min-height:1.2em}
.stabs{display:flex;gap:4px;padding:8px 10px 0;border-bottom:1px solid var(--line);background:#fff}
.stabs button{padding:9px 12px;font-size:.8rem;font-weight:600;color:var(--muted);border-bottom:2px solid transparent}
.stabs button.on{color:var(--ink);border-color:var(--ink)}
.spane{display:none;flex:1;overflow:auto;padding:16px}
.spane.on{display:block}
.msg{max-width:88%;margin:0 0 10px;padding:11px 14px;border-radius:16px;font-size:.88rem;line-height:1.45;animation:fade .35s var(--ease)}
.msg.bot{background:var(--soft);color:var(--ink);border-bottom-left-radius:4px}
.msg.me{background:var(--ink);color:#fff;margin-left:auto;border-bottom-right-radius:4px}
.msg.sys{max-width:100%;background:none;color:var(--muted);font-size:.74rem;text-align:center;padding:2px}
.toolchip{display:block;max-width:100%;margin:0 0 10px;font-family:ui-monospace,Consolas,monospace;font-size:.72rem;background:#fff;border:1px dashed #d9cdd0;color:var(--ink-2);border-radius:10px;padding:8px 10px;animation:fade .35s var(--ease)}
.toolchip em{font-style:normal;color:var(--red);font-weight:700}
.toolchip .ok{color:var(--ok);font-weight:700}.toolchip .no{color:var(--sale);font-weight:700}
.typing{display:inline-flex;gap:4px}.typing i{width:6px;height:6px;border-radius:50%;background:var(--muted);animation:blink 1s infinite}.typing i:nth-child(2){animation-delay:.2s}.typing i:nth-child(3){animation-delay:.4s}
@keyframes blink{50%{opacity:.25}}
.sugg{display:flex;gap:6px;flex-wrap:wrap;padding:0 16px 10px}
.sugg button{font-size:.76rem;border:1px solid var(--line);border-radius:16px;padding:6px 11px;background:#fff;text-align:left}
.sugg button:hover{border-color:var(--ink)}
.sin{display:flex;gap:8px;align-items:center;padding:12px;border-top:1px solid var(--line)}
.sin input{flex:1;height:46px;border:1px solid var(--line);border-radius:24px;padding:0 16px;outline:0;background:var(--soft)}
.sin input:focus{border-color:var(--ink);background:#fff}
.mic{width:46px;height:46px;border-radius:50%;background:var(--ink);color:#fff;display:grid;place-items:center;flex:none;transition:.2s}
.mic.on{background:var(--red);box-shadow:0 0 0 6px rgba(224,16,28,.18)}
.mic svg,.send svg{width:20px;height:20px}
.send{width:46px;height:46px;border-radius:50%;border:1px solid var(--line);display:grid;place-items:center;flex:none}
.scen{display:grid;gap:10px}
.scen button{text-align:left;border:1px solid var(--line);border-radius:14px;padding:14px;background:#fff;transition:.2s}
.scen button:hover{border-color:var(--ink);background:var(--soft)}
.scen b{display:block;color:var(--ink);font-size:.9rem}
.scen small{color:var(--muted);font-size:.8rem}
.scen .pct{float:right;font-size:.7rem;font-weight:700;color:var(--ink);background:var(--soft);padding:3px 8px;border-radius:10px}
.howit ol{list-style:none;counter-reset:s;display:grid;gap:12px;font-size:.86rem}
.howit li{counter-increment:s;position:relative;padding-left:36px}
.howit li::before{content:counter(s);position:absolute;left:0;top:0;width:24px;height:24px;border-radius:50%;background:var(--ink);color:#fff;font-size:.75rem;font-weight:700;display:grid;place-items:center}
.howit b{color:var(--ink)}
.voice-ctl{display:flex;justify-content:space-between;align-items:center;font-size:.76rem;color:var(--muted);padding:0 16px 8px}
.voice-ctl label{display:flex;gap:6px;align-items:center;cursor:pointer}
.auto-ind{display:none;align-items:center;gap:8px;font-size:.76rem;color:var(--ink);background:var(--soft);border-radius:10px;padding:8px 12px;margin:0 16px 10px}
.auto-ind.on{display:flex}
.auto-ind button{margin-left:auto;text-decoration:underline}

/* responsive */
@media(max-width:1100px){.pgrid{grid-template-columns:repeat(3,1fr)}.snav{display:none}.burger-s{display:flex}}
@media(max-width:900px){
  .pdp,.page2{grid-template-columns:1fr}.pinfo{position:static}
  .cats{grid-template-columns:repeat(3,1fr)}
  .values{grid-template-columns:1fr 1fr}
  .sfoot .cols{grid-template-columns:1fr 1fr}
}
@media(max-width:640px){
  .wrap{padding:0 16px}
  .shdr .wrap{gap:10px;height:62px}
  .ssearch{display:none}
  .sicons .lbl{display:none}
  .pgrid{grid-template-columns:1fr 1fr;gap:20px 12px}
  .cats{grid-template-columns:1fr 1fr}
  .cats .cat:last-child{grid-column:span 2;aspect-ratio:2/1}
  .shero{min-height:440px}
  .gallery{grid-template-columns:1fr}
  .gallery img:nth-child(n+2){display:none}
  .values{grid-template-columns:1fr}
  .form .row{grid-template-columns:1fr}
  .stepper div{font-size:.7rem}
  .sarah{right:0;bottom:0;top:auto;height:88vh;width:100vw;border-radius:22px 22px 0 0;transform:translateY(100%)}
  .sarah-fab{right:16px;bottom:16px;height:56px}
  .sarah-fab small{display:none}
  .demobar{font-size:.74rem}
}
/* fixes */
.sarah:not(.on){visibility:hidden;transition:transform .5s var(--ease),visibility 0s .5s}
.page2>*,.pdp>*{min-width:0}
.ordercard .page2{grid-template-columns:1fr 1fr}
@media(max-width:900px){.ordercard .page2{grid-template-columns:1fr!important}}
.oi>div{min-width:0}

.toolchip{font-family:inherit;font-size:.78rem;border-style:solid;background:#faf8f8}
.toolchip b{color:var(--ink);font-weight:600}
@media(max-width:1100px) and (min-width:641px){#best .pcard:nth-child(4){display:none}}

/* ===================== Sarah avatar (draggable bubble + avatar panel) ===================== */
.sarah-bubble{position:fixed;right:24px;bottom:24px;z-index:75;width:72px;height:72px;border-radius:50%;cursor:grab;touch-action:none;user-select:none;-webkit-user-select:none;
  background:#fff;padding:4px;box-shadow:0 18px 40px -14px rgba(20,16,18,.55),0 0 0 1px rgba(20,16,18,.06);transition:transform .25s var(--ease),opacity .3s,box-shadow .25s}
.sarah-bubble:hover{transform:scale(1.06)}
.sarah-bubble.dragging{cursor:grabbing;transform:scale(1.1);box-shadow:0 30px 60px -18px rgba(20,16,18,.6);transition:none}
.sarah-bubble img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block;pointer-events:none}
.sb-ring{position:absolute;inset:-6px;border-radius:50%;border:2px solid rgba(74,222,128,.7);animation:sbRing 2.4s infinite;pointer-events:none}
@keyframes sbRing{0%{transform:scale(.92);opacity:1}100%{transform:scale(1.28);opacity:0}}
.sb-dot{position:absolute;right:3px;bottom:3px;width:16px;height:16px;border-radius:50%;background:#22c55e;border:3px solid #fff}
.sb-tip{position:absolute;bottom:calc(100% + 12px);right:0;white-space:nowrap;background:var(--ink);color:#fff;font-size:.8rem;padding:9px 13px;border-radius:14px;border-bottom-right-radius:4px;
  box-shadow:0 14px 30px -12px rgba(20,16,18,.5);opacity:0;transform:translateY(6px);transition:.3s var(--ease);pointer-events:none}
.sb-tip b{color:#fff}
.sarah-bubble:hover .sb-tip,.sarah-bubble.hello .sb-tip{opacity:1;transform:none}
.sarah-bubble.left .sb-tip{right:auto;left:0;border-bottom-right-radius:14px;border-bottom-left-radius:4px}
.sarah-bubble.low .sb-tip{bottom:auto;top:calc(100% + 12px)}
.sarah-bubble.hide{opacity:0;pointer-events:none;transform:scale(.6)}

/* panel opens on the side where the bubble is */
.sarah.left{right:auto;left:20px;transform:translateX(calc(-100% - 40px))}
.sarah.left.on{transform:none}

/* avatar header, matching the Reallytics voice assistants */
.sh{position:relative;background:radial-gradient(420px 220px at 50% 40%,#fff,#f4f3f3 70%);color:var(--ink);padding:26px 18px 16px;text-align:center;border-bottom:1px solid var(--line);overflow:hidden}
.sh-net{position:absolute;inset:0;width:100%;height:100%;pointer-events:none;opacity:.9}
.sh .x{position:absolute;top:12px;right:12px;color:var(--ink);z-index:3;margin:0}
.sh .x:hover{background:rgba(20,16,18,.06)}
.sh-av{position:relative;width:136px;height:136px;margin:0 auto 12px;z-index:2;--glow:rgba(160,150,152,.35)}
.sh-av .glow{position:absolute;inset:-18px;border-radius:50%;background:radial-gradient(circle,var(--glow) 0%,transparent 68%);transition:background .4s;animation:glowP 2.6s ease-in-out infinite}
@keyframes glowP{50%{transform:scale(1.06)}}
.sh-av .frame{position:absolute;inset:0;border-radius:50%;padding:7px;background:#f0efef;box-shadow:0 0 0 1px rgba(20,16,18,.08),0 10px 30px -12px rgba(20,16,18,.35)}
.sh-av .frame::after{content:"";position:absolute;inset:7px;border-radius:50%;box-shadow:inset 0 0 0 7px #3a3537;pointer-events:none}
.sh-av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}
.sarah.listening .sh-av{--glow:rgba(74,222,128,.55)}
.sarah.speaking .sh-av{--glow:rgba(252,20,20,.42)}
.sarah.thinking .sh-av{--glow:rgba(245,170,40,.45)}
.sarah.speaking .sh-av .frame{animation:talk .5s ease-in-out infinite alternate}
@keyframes talk{to{transform:scale(1.025)}}
.sh-name{position:relative;z-index:2;display:block;font-size:1.35rem;font-weight:700;letter-spacing:-.01em}
.sh-sub{position:relative;z-index:2;display:block;color:var(--muted);font-size:.8rem;margin-top:2px}
.sh .state{position:relative;z-index:2;display:inline-flex;align-items:center;gap:8px;margin-top:10px;font-size:.88rem;color:var(--ink-2);min-height:1.3em}
.sh .state i{width:8px;height:8px;border-radius:50%;background:#b8b0b2;transition:background .3s}
.sarah.listening .state i{background:#22c55e;animation:vcPulseS 1.4s infinite}
.sarah.speaking .state i{background:#e0101c;animation:vcPulseS 1.4s infinite}
.sarah.thinking .state i{background:#f5aa28}
@keyframes vcPulseS{70%{box-shadow:0 0 0 7px rgba(0,0,0,0)}0%{box-shadow:0 0 0 0 currentColor}}
@media(max-width:640px){
  .sarah-bubble{width:62px;height:62px}
  .sarah.left{left:0}
  .sh{padding:18px 14px 12px}.sh-av{width:104px;height:104px}.sh-name{font-size:1.15rem}
}
@media(max-width:640px){.sarah.left{transform:translateY(100%)}.sarah.left.on{transform:none}}
.sh-net{-webkit-mask:radial-gradient(ellipse 46% 60% at 50% 55%,transparent 55%,#000 100%);mask:radial-gradient(ellipse 46% 60% at 50% 55%,transparent 55%,#000 100%)}

/* ===== edge-to-edge layout, matching the Concierge and Reallytics sites ===== */
.wrap{max-width:1680px;padding:0 48px}
.shero .wrap{padding-bottom:72px}
.shero h1{max-width:760px}
@media(min-width:1500px){
  .pgrid{grid-template-columns:repeat(5,1fr)}
  .shero{min-height:600px}
}
/* best sellers: always a full row */
@media(min-width:1101px) and (max-width:1499px){#best .pcard:nth-child(5){display:none}}
@media(max-width:1100px) and (min-width:641px){#best .pcard:nth-child(4),#best .pcard:nth-child(5){display:none}}
@media(max-width:640px){#best .pcard:nth-child(5){display:none}.wrap{padding:0 16px}}
/* live backend + store team mode */
.mgr-btn{font-size:.74rem;font-weight:600;border:1px solid var(--line);border-radius:14px;padding:4px 10px;background:#fff;color:var(--ink)}
.mgr-btn:hover{border-color:var(--ink)}
.pin-row{display:flex;gap:8px;padding:0 16px 10px}
.pin-row input{flex:1;height:38px;border:1px solid var(--line);border-radius:10px;padding:0 12px;background:var(--soft);outline:0}
.pin-row button{height:38px;padding:0 14px;border-radius:10px;background:var(--ink);color:#fff;font-weight:600;font-size:.84rem}
.mic-note{font-size:.72rem;color:var(--muted);padding:0 16px 6px}.mic-note:empty{display:none}
.sarah.mgr .sh{background:radial-gradient(420px 220px at 50% 40%,#fff,#efe9ea 70%)}
.sarah.mgr .sh-sub{color:var(--sale);font-weight:600}