Blog · Financial services

Fraud scoring with a human in the loop

How a 6-week proof of concept helped a US lender take online loan fraud from 48% to zero.

Auto-declining applicants is risky, unfair and often unnecessary. Our approach to application fraud scores every application from 0 to 1, explains the score, and routes it.

Every decision teaches the model

Reviewer decisions are logged and become labels. Drift is monitored, and a retrained model is promoted only if it beats the previous one.

In a client-reported proof of concept on 394 online applications, the fraud rate fell from 48% before AI, to 3% flagged with AI scoring, to 0% with human review closing the last gap.

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