Case study: Hospital bookings without the hold music.

Multi-specialty clinic · 12 departments

Example scenario. Figures marked “published” come from the live product; the rest are projected for a typical deployment using public industry benchmarks. Not a named client result.

At a glance

!The challenge

Patients wait on hold to book, then call back to move it. Each department keeps its own schedule.

⚙What we built

Appointify finds the right doctor or department, books into the live schedule, updates the record and calls the patient with a reminder.

★The result

One line for every department, no hold queue, and fewer empty slots.

BeforeOn holdfor bookings and changes

→

AfterBookedin one call, reminded by voice

How it works

From input to outcome

☎Call

⌕Find doctor

▦Book

⟳Update record

☎Remind

Illustrative scene: Multi-specialty clinic · 12 departments — Illustrative scene · Multi-specialty clinic · 12 departments

The full story

Details for the curious

Open any section for the full detail — figures, design decisions and how it fits your business.

Voice agentDoctor lookupEHRVoice reminders

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The challenge

Patients wait on hold to book, then call back to move it. Each department keeps its own schedule.

What it does

Appointify is a front-desk voice assistant for clinics and hospitals, connected to the schedule and the health record. See Appointify →

Where the numbers come from

Figures marked “published” come from the live product. Projected figures are modelled for a typical deployment of this size using public industry benchmarks; your own numbers are measured during the pilot.