Case study · Knowledge & Voice AI

A dental front desk that runs itself, all day.

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Dental practice · 6 chairs

Example scenario. Figures marked “published” come from the live product; the rest are projected for a typical deployment using public industry benchmarks. Not a named client result.

24/7patient line (published)
−30%no-shows, projected with SMS reminders
3 hfront-desk time saved per day, projected
100%calls logged (published)
At a glance
!The challenge

Front-desk staff juggle walk-ins, the phone and payments. Calls after hours go to voicemail and patients forget appointments.

⚙What we built

Aria answers every call, verifies the patient, books or moves the slot, takes the payment and sends the SMS confirmation and reminder.

★The result

Every call answered and logged, fuller chairs and fewer no-shows, with staff free for the patients in the room.

BeforeVoicemailafter hours and missed calls at peak
→
AfterAnsweredevery call, booked and confirmed
How it works

From input to outcome

☎Call
✔Verify
▦Book
£Pay
✉SMS
Illustrative scene: Dental practice · 6 chairs
Illustrative scene · Dental practice · 6 chairs
The full story

Details for the curious

Open any section for the full detail — figures, design decisions and how it fits your business.

Voice agentSchedulingPaymentsSMS reminders
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The challenge

Front-desk staff juggle walk-ins, the phone and payments. Calls after hours go to voicemail and patients forget appointments.

What it does

Aria is a virtual patient coordinator for dental and medical practices. She works from the practice calendar, verifies identity before changing anything and logs every step. See Aria →

Where the numbers come from

Figures marked “published” come from the live product. Projected figures are modelled for a typical deployment of this size using public industry benchmarks; your own numbers are measured during the pilot.

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