Case study · Knowledge assistants

A front desk that never keeps anyone waiting.

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Hospital outpatients

Example scenario. Figures marked “published” come from the live product; the rest are projected for a typical deployment using public industry benchmarks. Not a named client result.

<2 sresponse time (published)
24/7always available (published)
−40%front-desk calls, projected
100%bookings confirmed by SMS
At a glance
!The challenge

Queues at the desk and on the phone for simple bookings, registrations and billing questions.

⚙What we built

Claredi verifies the patient's date of birth, books or moves appointments, registers new patients and answers billing questions.

★The result

Shorter queues, clean records and fewer calls to the desk.

BeforeQueuesat the desk and on the phone
→
AfterBookedin chat, confirmed by SMS
How it works

From input to outcome

✔Verify
✎Register
▦Book
✉SMS
Illustrative scene: Hospital outpatients
Illustrative scene · Hospital outpatients
The full story

Details for the curious

Open any section for the full detail — figures, design decisions and how it fits your business.

Chat assistantRegistrationSchedulingSMS
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The challenge

Queues at the desk and on the phone for simple bookings, registrations and billing questions.

What it does

Claredi is an AI front desk for clinics and hospitals. See Claredi →

Where the numbers come from

Figures marked “published” come from the live product. Projected figures are modelled for a typical deployment of this size using public industry benchmarks; your own numbers are measured during the pilot.

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