Tell IT what's wrong. Get a complete ticket, in any language.
Employees describe an IT problem by voice or chat, in English, Hindi or Arabic, and get a complete ticket raised for them.
The work your team repeats every day.
Most IT tickets arrive half-filled: no device, no error, no idea how urgent. The IT Desk assistant asks the right questions one at a time, shows a summary, raises the ticket only when the employee says yes, and gives your IT team a clean queue to resolve.
01Report by voice or chat
Say what's wrong in your own words, in three languages.
02Complete details every time
Seven guided questions: system, error, impact, urgency and more.
03Confirm before raising
A clear summary, and nothing is raised until you say yes.
Ask the way you'd ask a person.
Real questions IT Desk handles today. Open the live demo and try one.
Open the live demo- “My laptop can't connect to the VPN”
- “Outlook keeps asking for my password”
- “The printer on floor 3 is offline”
- “I need access to the finance drive”
- “My new monitor isn't detected”
Speaks the language your people speak.
Employees describe the problem in English, Hindi or Arabic, spoken or typed. The assistant answers and asks its questions in the same language.
From your employees to resolved tickets.
- Voice in 3 languages
- Chat messages
- Screenshots & files
- Error messages
- Urgency
- Complete tickets
- Synced to your service desk
- A clean IT queue
- Resolution emails
Put IT Desk to work for your team.
We set it up on your own data and systems, test it with your team, and switch it on when you're happy.