Every support call, answered and sorted.
Sarah answers your customers' calls about orders, sizes, returns and payments, and takes care of them on the spot. She also keeps your listings, prices and customer records up to date when you ask.
The calls that fill your queue.
Each one runs on your real orders, products and policies. Click a card to watch it happen in our demo store.
30–40% of calls“Where's my order?”
Finds the order from a number, email or phone, tells the customer where the parcel is and texts the tracking link.
15–20% of calls“Will this fit me?”
Checks your size guide and fit notes, suggests a size and adds it to the bag.
20–25% of calls“I need to return this”
Starts the return on the right item, emails the label and offers the right size straight away.
Run your store by voice.
Sarah connects to your store, your CRM and your databases. Ask her to change a price, update stock, pause a listing or add a note to a customer, and the change shows up everywhere at once.
A working store with Sarah on the phones.
Kestrel & Co. is a small online shop we built with ten products, real-looking orders, deliveries, returns and payments. Browse it like a customer, then ask Sarah for help and watch the store update while she talks.
Everyday pieces, made to last.
Ask SarahPut Sarah on your support line.
We'll set her up on your store's data, test her with your team, and switch her on when you're happy.