Connected to the data your store runs on.
Sarah reads what she needs to help a customer, and writes back the changes you allow: listings, prices, stock and customer records. One conversation, every system kept in step.
Your systems, not a new one.
We connect Sarah to the tools you already use during setup. No migration, no new dashboard for your team to learn.
Products, variants, prices, stock levels and listing status.
Customer profiles, notes, VIP flags, purchase history and preferences.
Your own order, customer or product tables, read and written safely.
Stock by location, incoming deliveries and restock dates.
Payment attempts, refunds and chargebacks, read-only by default.
Live tracking, delivery dates and delivery exceptions.
Tickets, previous conversations and handover to your agents.
Price lists and catalogues your team still keeps in sheets.
Run your store by voice.
Sarah connects to your store, your CRM and your databases. Ask her to change a price, update stock, pause a listing or add a note to a customer, and the change shows up everywhere at once.
Change a price or start a sale by voice. Old and new prices are logged.
Update stock, mark items low, pause or relist a product.
Notes, VIP flags and contact details go straight into your CRM.
Big price drops or bulk changes wait for a manager's approval.
What Sarah can see, and what she can change.
You decide both. Anything not on the list stays read-only, and every change is logged with who asked for it.
Reads
- Orders, tracking and delivery dates
- Products, sizes, stock and prices
- Customer profiles and history
- Payments, refunds and returns
- Policies: returns window, shipping rules
Writes, when you allow it
- Prices, sale prices and promotions
- Stock levels and listing status
- Customer notes, tags and contact details
- Returns, exchanges and new orders
- Helpdesk tickets and call summaries
Changes happen the way you'd want them to.
Price drops over 20%, or changes to more than 50 items, wait for a manager to approve.
Customers can track and return. Staff can change prices and stock. Owners can do everything.
Every update shows the old value, the new value, who asked and when. One click to undo.
It stays in your own environment and is never used to train anything.
One agent, every channel.
Answers your existing support number. Customers call as they do today.
A movable voice bubble on your store, so shoppers can ask while they browse.
Sends labels, tracking links and confirmations after every call.
Warm handover with a summary when a person is the right answer.
Put Sarah on your support line.
We'll set her up on your store's data, test her with your team, and switch her on when you're happy.